IVR

Definition

Initialism of Interactive voice response.

Example Sentences

• "2000, William Yarberry, Computer Telephony Integration http://books.google.com/books?ie=UTF-8&hl=en&vid=ISBN0849399955&id=wyH13HkOjcYC&pg=PA33&lpg=PA33&sig=ORtVjHDxag-j3ZlcLuazZgxERWc Without IVR, the business (and non-profit) world would be slower, less efficient, and far more manpower intensive. Without IVR, many firms would be forced to close."
• "2001, Peter R Kongstvedt, The Managed Health Care Handbook http://books.google.com/books?ie=UTF-8&hl=en&vid=ISBN0834217260&id=01RM-eHPxPQC&pg=PA698&lpg=PA698&sig=hyKUmU2fqUpk9m7ZDcW3Qs3Pi1s Prescreening IVR application scripts can identify the caller and then provide the caller with menu options applicable only to him or her."
• "The IVR feature allows TCL IVR scripts to be used during call processing. The scripts interact with the IOS software to perform various call-related functions."